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 | Customer Reviews |  |
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Hi Tom --- returned from The Royal Playa del Carmen on Saturday. I can’t say enough good things about this resort. By far my favorite and can’t wait to return. The only problem we had was with our ... |
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Rebecca,
Trip to the Royal Playa del Carmen was fabulous! Everything was great.
LOMAS Travel - super job, friendly, right on time, organized, confirmed pickup time and had a private car take u... |
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Bob..
Thank you for the return greeting.. I did not want to come back from this vacation!! The Porto Real was absolutely awesome!!! Where to start....The trip down and back was very simple and stre... |
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| DAI Inside Scoop | |
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Adults only all inclusive resort. This property was formerly called The Royal Porto Real. The Royal Playa Del Carmen is one of the most luxurious resorts in the Mayan Riviera.
Don't miss the Spa. It's called "SpaZul" and it is impressive. You'll love it. We certainly did. Also the Royal Service Suites are simply decadent in luxury. One of the most top notch destinations you will be able to go to in the Mayan Riviera. Don't like to wait...take advantage of online check in at the hotel upt o 48 hrs. in advance...then just show up, grab your key and head to your room. My husband, who has no patience at all thought this was one of the best features of any hotel he has ever been to.
The resort’s interior is as impressive as its palatial exterior. Textures, fabrics and natural materials reflects sophisticated seaside grace. The suites are spacious and nicely appointed. Many are ocean view or oceanfront. The hotel offers an array of unique and exceptional guest amenities to ensure an experience that goes beyond luxury.
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| HOTEL INFORMATION | |
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The Royal In Playa Del Carmen
Constituyentes No. 2
Playa del Carmen, Q. Roo, Mexico
This unique resort is sure to become one of Playa del
Carmen's most recognized properties. Built in the majestic
style of upscale Mexican Architecture, it is perfectly
located on a beautiful stretch of beach, in the very heart
of this quaint fisherman's village.
Combining luxury with comfort and relaxing atmosphere The
Royal in Playa del Carmen will be distinguished for its unique
warm and personalized service.
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| HOTEL AMENITIES | |
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Banquet Room Bar (swim-up)
Bars (8) Beauty Parlor ($)
Bicycle Rentals ($) Car Rental ($)
Concierge Fitness Center
Internet Access (wireless) ($) Jacuzzis (2)
Physically Challenged Facilities Pool (children's)
Pools (2) Restaurants (7)
Sauna Steam Bath
Tennis Courts (day/night) Tour Desk ($)
Travel Agency ($) Volleyball
Wedding Gazebo ($)
Business Center
Free use of internet at the business center for all guests.
Business service by concierge is available from 9:00am to
6:00pm. During the rest of the day at the concierge at front
desk area.
Miscellaneous Amenities
-Full service SpaZul
-Polish waterfalls
-In pool lounge chairs
-SCUBA diving tank
-Clothing optional relaxation areas for men and women.
-Hydrotherapy area is free of charge for guests in Royal
Junior Suite Oceanfront and upper categories.
($) Denotes a fee may be charged.
Please note: Some hotel amenities listed above
may have an additional fee associated with them.
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| ACCOMMODATION CATEGORIES AND DESCRIPTIONS | |
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Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on
request, and subject to availability.
Children Policy:
This hotel is for adults only.
Maximum Occupancy:
Royal Junior Suite - 4 adults.
Royal Oceanview Junior Suite - 4 adults.
Royal Oceanfront Junior Suite - 4 adults.
Royal Junior Suite Beachfront Walk-Out - 4 adults.
Royal Junior Suite Swim Up Beachfront - 4 adults.
Royal Master One Bedroom Suite Oceanview - 4 adults.
Royal Master One Bedroom Suite Oceanfront - 4 adults.
Royal Presidential Suite Oceanview - 4 adults.
With Private Pool
Royal Junior Suite, Elegant spacious Junior Suites with entrance
foyer; in-suite double jacuzzi; Royal Bed with pillow top mattress;
fine high thread linen; plus duvet covers multiple pillows; Cleopatra
chaise lounge; elegant handicrafted furniture; adjustable 29" flat
screen TV.
Number of accommodations: 30
Bedding: 1 king bed or 2 double beds.
Royal Oceanview Junior Suite, Includes all the luxury features
and double jacuzzi of the Junior Suite with oceanviews of turquoise
Caribbean plus the new Royal Service and Royal Housekeeping service
with the new scientifically designed Royal Bed, aroma fragrances,
pillow menu.
Number of accommodations: 23
Bedding: 1 king bed or 2 double beds.
View: Ocean.
Royal Oceanfront Junior Suite, Includes all the features of
the Royal Junior Suite Oceanview with superb oceanfront view of the
turquoise Caribbean Sea; stereo system and loaded IPOD plus state-
of-the-art gourmet coffee system plus one-hour per stay complimentary
BMW Mini Cooper retal and unlimited mileage.
Number of accommodations: 2
Bedding: 1 king bed or 2 double beds.
View: Oceanfront.
Royal Junior Suite Beachfront Walk-out, These unique beachfront
suites offer all the amenities of the Royal Junior Suite Oceanfront plus
convenient direct beach access from private terrace, fall asleep with
the waves sound right next to your suite; premium liquor bottle dispenser
and snacks, plus a rotating LCD TV.
Number of accommodations: 1
Bedding: 1 king bed or 2 double beds.
View: Beachfront.
Royal Junior Suite Swim Up Beachfront, Prime location at pool/beach
level, offering the same features as the Royal Junior Suite Oceanfront plus
the most convenient direct access to the swimming pool and to the beach;
in-shower steam bath, gourmet coffee system, premium liquor bottle dispenser
and snacks.
Number of accommodations: 1
Bedding: 1 king bed or 2 double beds.
View: Beachfront.
Royal Master One Bedroom Suite Oceanview, All the features of the
Royal Junior Suite Oceanview plus separate bedroom/master bath with in-
shower steam bath, luxury amenities and a large living room with additional
plasma TV, bar area with fully stocked premium liquors and fridge, large
dining area for 6.
Number of accommodations: 1
Bedding: 2 double beds or king bed.
View: Ocean.
Royal Oceanfront One Bedroom Master Suite, With all of the superior
amenities of the Royal Master One Bedroom Suite Oceanview with the added
benefit of the resort's most spectacular oceanfront location, plus unlimited
golf green fees (transportation not included). Fall asleep with the waves
sound!
Number of accommodations: 1
Bedding: 1 king bed or 2 double beds.
View: Oceanfront.
Royal Presidential Suite Oceanview With Private Pool, Best location
on Penthouse floor overlooking beautifully landscaped grounds, pools, and
Caribbean Sea beyond. Included are all the features of the Royal Master One
Bedroom Suite Oceanview plus an impressive foyer, large living room and
dining areas for friends, a guest powder room, bar area.
Number of accommodations: 1
UNIQUE FEATURES AVAILABLE IN TOP SUITE CATEGORIES:
-Complimentary unlimited domestic and international
telephone calls
-Exclusive suite-designated Royal Beach Cabana
-Complimentary 1 hour test drive (per stay) of one of THE
ROYAL's signature BMW Mini Coopers
-State-of-the-art gourmet coffee system
-Unique in-suite steam shower
-Luxury bath amenities
-Extra spacious suites with terrace in the best locations
ROYAL SERVICE featuring Royal Housekeeping
-Upgraded suites with prime locations
-Select and assign your own available suite. For your
convenience, you can preview interior suite photos and see
180* panoramic views from the terrace of your selected
suite online within 48 hours of arrival or at the resort.
-Stereo and speaker system with CD/DVD/Radio plus loaded
iPod with music for all tastes & complimentary DVD
library
-Rotating 32 inch LCD satellite television for
multiple-position viewing from bed, Jacuzzi or terrace
(Royal Junior Suites Ocean View feature adjustable 29 inch
flat screen television)
-Complimentary internet access in suites and public areas
-Upgraded mini-bar with premium international beverages,
Bottle Butler system (in suite liquor dispensers) and
snack selection
-Decide your own time for daily suite make up and special,
comprehensive evening turndown service including choice
of 3 aromatherapy scents (romantic, relaxing or invigorating)
-Pillow Menu: extra soft plus hypo-allergenic, orthopedic,
memory, aromatic and Sweet Dreams.
-His & hers plush bathrobes and slippers
-Luxurious bath amenities
-Special welcome amenity
-Royal Concierge & Romance Concierge ready to anticipate,
assist, advise and take care of your every need
All accommodations include: slippers, bathrobes, vanity, ceiling fan,
internet access, DVD player (on request), hairdryer, bathroom, clock
radio, safe deposit box, air conditioning, television (cable,
satellite), bathroom amenities and telephone (direct dial).
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.
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| FOOD AND BEVERAGE OUTLETS | |
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Lobby Bar, If you want to have a drink, a Martini or a Margarita,
would be a good choice. It's the spot to start your evening with your
favorite drink or to finish your day after a night in Playa del Carmen.
Martini Corner Lobby Bar, Serving some of the finest martinis and
other popular drinks favored by our guests from around the world.
Trade Winds, A colorful spot to take a break midday and enjoy
some delicious snacks with an ice-cold beer or cocktail. The evenings
and nights at Trade Winds heat up the beach and pool area with music for
listening and dancing to the latest tunes from all over the world.
Trade Winds Pool And Swim Up Bar, a lovely spot by the beach to
cool off and savor your favorite cocktail or any other libation you
might desire.
24 Hour All Inclusive Lounge, Night owls and early risers alike
have their own special place to relax! Enjoy 24 hour self-service
premium snacks, international open bar, table games and big screen
plasma televisions. When you return to the resort after an evening of
dancing in one of the clubs in Playa del Carmen, come relax in the
welcoming, air-conditioned and casual atmosphere or enjoy the view from
the outdoor terrace, and unwind with a light snack, a refreshing
beverage or a leisurely game of pool.
Tequileria & Cigar Club, This outdoor casual spot is one of the
perfect settings to enjoy your favorite tequila, smoke the finest cigars
and spend a pleasant afternoon with your friends or co-workers.
Asiana, Oriental restaurant. Tepanyaky and shushi buffet and a la
carte.
Cuisine: Oriental.
General Opening Hours: 12:00pm - 11:00pm
Chef's Plate(*), International haute cuisine where a new and
different dinner menu is carefully selected each day and artfully
prepared at the discretion of the chef. Every meal becomes a unique and
memorable gourmet dining event. Long pants required at dinner service.
Sandals and t-shirts not allowed. Available through reservations for
guests in Royal Junior Suite Oceanfront and upper categories.
Cuisine: International.
(*) Denotes reservation is required.
Maria Marie, This is one of the few opportunities you'll have to
see experts in Mexican/French cuisine showing off abilities right in
front of you. Serving dinner from 6pm until 11pm. Please see
Miscellaneous Information section about dining credit information.
Pelicanos, Pool and beach fusion Caribbean/seafood restaurant.
Cuisine: Caribbean.
General Opening Hours: 11:00am - 6:00pm
Spice, a la carte menu and impressive show cooking.
Cuisine: International.
General Opening Hours: 7:00am - 11:00pm
Tapas And Pinxos, Gourmet Spanish tapas restaurant offering a
trendy and relaxing dining experience with tasty specialties from
Northern Spain and the Basque region. Long pants required at dinner
service. Sandals and t-shirts not allowed.
Cuisine: Spanish.
Dinner Hours: 6:00pm to 11:00pm
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| SPECIALTY PACKAGE (LUXURIOUS ALL INCLUSIVE PLAN 2010-2011) | |
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LUXURIOUS ALL INCLUSIVE PLAN 2010-2011
THE ROYAL Playa del Carmen All-Inclusive guests enjoy three
full meals a day plus snacks any time at the beach bars,
lounges and the air conditioned 24 hour VIP Lounge, plus
festive theme nights and unlimited alcoholic and non
alcoholic beverages, offering a great all inclusive value.
Garden, ocean view and oceanfront suite accommodations of
your choice include the following features:
Booking Dates: 05/25/2010 - 12/23/2011
Travel Dates: 05/25/2010 - 12/23/2011
Package Inclusions:
-Innovative online check in available within 48 hours of
arrival
-In suite double Jacuzzi
-Spacious, modern bathroom with deluxe amenities
-Rotating 32" LCD satellite television (for multiple position
viewing from bed, Jacuzzi and terrace) and DVD/CD player
-Coffeemaker and in suite minibar, stocked daily with water,
beer, soft drinks and snacks and a convenient liquor cabinet
system with a selection of international liquors
-Unique "Magic Box" for discreet room service delivery
-Terrace or balcony with furniture and hammock
-In suite electronic laptop size safety deposit box
-2 line direct dial cordless telephone with bilingual voice
mail and bathroom extension
-Royal Bed with pillow top mattress, fine high thread count
linens, plush duvet cover and multiple pillows
-Modern, state of the art, fully equipped Life Fitness Center &
Stott Pilates, spinning, aerobics and yoga sessions
-Gourmet Luxury All Inclusive restaurants with a la carte
breakfast, lunch and dinner; "show cooking stations" for
custom food preparation and an international buffet, including
natural, low calorie, vegetarian and delicatessen style menu
choices
-Unlimited domestic and international premium brand liquors, a
variety of beers, wine and sparkling wine by the glass, plus
an extensive selection of fine wines included. Exceptional
vintage wines, cognacs and tequilas available at surcharge.
-Complimentary use of internet at the Business Center
-Trade nights between THE ROYAL Playa del Carmen and THE ROYAL
in Cancun (based on availability)
-Exclusive exchange privileges at all Real Resorts
-24 hour prompt room service
-24 hour VIP Lounge serving hors d'oeuvres, premium snacks,
domestic and international premium brand beverages with board
games and large LCD screens
-Personalized check in/check out with welcome and departure
refreshing cocktail and cold towel service
-Business service by concierge available from 9:00am to 6:00pm.
-Fresh water pool with 50 meter lap lane & starter block (quiet
pool) plus an oceanfront active pool
-Tranquil pool for relaxation with 25 meter lap lane
-SCUBA introductory lesson, snorkeling equipment and boogie
boards
-Lighted rooftop tennis court with complimentary equipment.
Onsite tennis pro available.
-Volleyball, billiard, ping-pong, table games and library
-Daily social entertainment, non-intrusive games, unique
activities
-Nightly entertainment including live music and fabulous
professional shows
-Educational wine & tequila tasting hosted by hotel sommelier
-Canopied shade beds and lounge chairs on the beach and at the
pool, in pool sun chaises and plush beach towels
-Exclusive Royal Beach Cabanas upon availability
-Convenient flag system for guests to request waiter service
on the beach
-Beach Butlers provide cold towel service, ice water, suntan
lotion, newspapers, magazines and much more
-Nightly turndown service
-Casual evening Management Cocktail Party
-All resort taxes and gratuities
Package inclusions are subject to change.
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| MISCELLANEOUS INFORMATION | |
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General
-This is an adults only property.
-Minimum age is 16 years old.
-Formerly known as Royal Porto Real
Dinner Supplement
There is a mandatory dinner supplement
for the Christmas and New Year Gala
events.
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| CANCELLATION FEES | |
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2010
06/01/10-07/03/10, within 2 days, 1-night penalty.
07/04/10, within 2 days, 2-night penalty.
07/05/10-07/14/10, within 2 days, 1-night penalty.
07/15/10-08/15/10, within 2 days, 2-night penalty.
08/16/10-10/10/10, within 2 days, 1-night penalty.
10/11/10, within 2 days, 2-night penalty.
10/12/10-11/24/10, within 2 days, 1-night penalty.
11/25/10, within 2 days, 2-night penalty.
11/26/10-12/23/10, within 2 days, 1-night penalty.
12/24/10-01/01/11, within 2 days, 100% penalty.
No shows:
04/11/10-12/23/10, no shows will incur a 2-night penalty.
2011
01/02/11-02/16/11, within 3 days, 1-night penalty.
02/17/11-02/19/11, within 2 days, 100% penalty.
02/20/11-04/20/11, within 3 days, 1-night penalty.
04/21/11-07/14/11, within 2 days, 100% penalty.
07/15/11-08/15/11, within 3 days, 2-night penalty.
08/16/11-12/23/11, within 3 days, 1-night penalty.
No shows will incur the same penalties as above.
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