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Hola Tom - What a wonderful trip! We have just enjoyed a perfect week in Mexico. The flights were good, on time, and only half full. We upgraded to first class on the way home, just to end a perfec... |
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Hi Tom,
I would like to thank you for all the arrangements and the excellent room that was assigned to us directly on our arrival. We had # 1536 which was on the third floor and had a vie... |
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| HOTEL INFORMATION | |
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Secrets Maroma Beach Riviera Cancun
Carretera Federal 307, Km 51
Solidaridad, Playa del Carmen, Quintana Roo
Distance from hotel to town, 30 miles (48 kms).
Distance from hotel to airport, 20 miles (32 kms).
Secrets Maroma Beach Riviera Cancun offers adults an
extra measure of romance and sensuality in an exquisite
luxury setting. Immerse yourself in Unlimited-Luxury where
everything is included - elegantly appointed rooms and
suites with 24 -hour concierge and room service, multiple
gourmet restaurants and lounges serving premium beverages
and endless day and evening activities - all in a
spectacular setting.
Pure white sands, crystal-clear waters and warm tropical
breezes promise a perfect paradise. Situated on the coast
of the Yucatan Peninsula, this heaven is located along one
of the most pristine beaches in Mexico. With more than 500
acres of lush paradise, this all-suite resort boasts 410
suites surrounded by 14 swimming pools, including an
infinity pool, with spectacular ocean views. This property
offers six a la carte theme restaurants and one grand buffet,
seven fabulous bars ranging from elegant to swim-up, nightly
entertainment and an amazing spa and spa garden that offer
outdoor and indoor treatments, Jacuzzis and a
state-of-the-art fitness center.
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| HOTEL AMENITIES | |
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Activities Desk Aerobics (water)
Archery Babysitting Services ($)
Ballroom Banquet Room
Bar (swim-up) Bars/Lounges (7)
Basketball Court Beach (onsite)
Beauty Salon ($) Billiards
Bocce Ball Business Center
Car Rental Desk Concierge
Cooking (classes) Currency Exchange ($)
Disco Doctor (on call) ($)
Entertainment Exercise Classes
Fitness Center Float Mats
Gift Shop ($) Golf (nearby) ($)
Hospitality Desk Internet Service ($)
Jacuzzi (outdoor) Juice Bar ($)
Laundry Service ($) Medical Services ($)
Multilingual Staff Parking Facility
Physically Challenged Accommodations
Physically Challenged Facilities Ping Pong
Poolside Beverage Service Poolside Grill
Restaurants (7) Running Track/Path
Safety Deposit Box (in room) Sauna
Snack Bar Spa ($)
Suites (412) Taxi Stand ($)
Tennis Court (lighted) ($) Tennis Instructor ($)
Tour Desk ($) Tours & Excursions ($)
Travel Agency ($) Volleyball (beach)
Watersports (non-motorized) Wedding Coordinator
Wedding Site
Conference Rooms
8000 square feet, divides into 4 sections
Miscellaneous Amenities
-Euro-Bungee
-Bocce Ball
Please note:
Spa/Beauty Parlor: The hotel is offering Spa services in one
of the Suites, beach area and guest rooms. Also they are
offering a complimentary shuttle service to Secrets Capri
Spa. Reservations can be made through the concierge. These
services will be ready and available by 09/15/08.
Tennis Courts: The hotel is offering a complimentary shuttle
service to Secrets Capri tennis court. Reservations can be
made through the concierge. These services will be ready and
available by 09/15/08.
Pools: (14)
Pools (Outdoor): (12 smaller swimming pools in front of
the swim-out suites plus 2 large pools)
($) Denotes a fee may be charged.
Please note: Some hotel amenities listed above
may have an additional fee associated with them.
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| ACCOMMODATION CATEGORIES AND DESCRIPTIONS | |
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Arrival/Departure Time:
Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on
request, and subject to availability.
Children Policy:
Children are not permitted. Guests must be at least 18 years old.
Maximum Occupancy:
Junior Suite Partial Ocean View - 3 adults.
Junior Suite Ocean View - 2 adults.
Junior Suite Swim Out - 2 adults.
Junior Suite Preferred Club Ocean View - 2 adults.
Junior Suite Ocean Front Preferred Club - 2 adults.
Junior Suite Swim Out Preferred Club - 2 adults.
Honeymoon Suite Preferred Club - 2 adults.
Presidential Suite - 2 adults.
Junior Suite Partial Oceanview, 624 square feet
Bedding: 1 king bed or 2 double beds.
View: Partial Ocean.
Junior Suite Ocean View, 624 square feet
Bedding: 1 king bed or 2 double beds.
View: Ocean.
Junior Suite Swim Out, 624 square feet, direct pool access.
Bedding: 1 king bed.
View: Ocean.
Junior Suite Preferred Club Ocean View, armoire complete
with his and her closets, desk, sofa, full bathroom, private
and furnished terrace with exterior private soaking tub.
Bedding: 1 king bed (four-poster) or 2 double beds.
View: Ocean.
Junior Suite Ocean Front Preferred Club, 624 square feet.
Bedding: 1 king bed or 2 double beds.
View: Ocean.
Junior Suite Swim Out Preferred Club, 624 square feet, with
direct pool access.
Bedding: 1 king bed.
View: Ocean.
Honeymoon Suite Preferred Club, 1249 square feet, armoire
complete with his and her closets, living room, dining room,
2 sofas, table, refrigerator, microwave and a private and
furnished terrace including an exterior private soaking tub,
table and chairs, towel rack and telescope.
Bedding: 1 king bed and 1 sofa bed or 2 double beds and 1 sofa bed.
View: Ocean.
Accommodation amenities include: dining room, microwave and living room.
Presidential Suite, 1873 square feet.
Bedding: 1 king bed and 1 sofa bed or 2 double beds and 1 sofa bed.
View: Ocean.
Accommodation amenities include: bar, bidet, dining room, dining table,
fax machine (in accommodation), work area, kitchenette, living room,
microwave and telephone (cordless).
Preferred Club benefits include:
-VIP status and amenities
-Upgraded toiletries
-Concierge Service
-Pillow menu
-Complimentary newspaper in room every day
-Free internet access in suite
-Upgraded mini-bar service
All accommodations include: bathtub, shower, alarm clock, bathrobes,
hairdryer, smoke detector, ironing board, room service (24-hour),
bathtub (Jacuzzi), CD/DVD player, data port, armoire, shower
(separate), internet access (high speed), sofa, maid service, safe (in
accommodation), bathroom (full), ceiling fan, air conditioning
(individual climate control), balcony or terrace (private, furnished),
desk, slippers, iron, telephone (direct dial), radio and coffee/tea
maker.
Mini-bar
refreshed with beer, soft drinks and water
Miscellaneous Amenities
- all rooms come with 27" flat screen satellite tv
except Presidential Suite which comes with 40"
flat screen satellite tv.
Miscellaneous Amenities
- secret box for private room service
- water closet
- double vanities
Specific bedding and/or special requests are fulfilled
based on availability and cannot always be guaranteed.
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| FOOD AND BEVERAGE OUTLETS | |
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Barracuda, Beach bar
La Habana, Piano lounge & Cigar Bar, air conditioned. Capacity:
80
Manatees Swim Up Bar, Swim-up pool bar completely surrounded on
all sides by water.
Rendezvous, Lobby bar. Chic furniture for lounging with a
cocktail. Capacity: 100
Revive, Spa bar serving fruit and assorted juices .
Sugar Reef, Pool and beach bar
Seaside Grill, Located in the pool area with a stunning ocean
view, serving a la carte grill specialties. Capacity: 120
Dress Code: Casual.
Bordeaux, A la carte French cuisine. Capacity: 120
Cuisine: French.
Dress Code: Casual Elegant.
El Patio, Open for dinner only. Capacity: 120
Cuisine: Mexican.
Dress Code: Casual Elegant.
Himitsu, Open for dinner only. 3 Tepanyaki tables. Capacity: 100.
Cuisine: Oriental, Pan-Asian.
Dress Code: Casual Elegant.
Oceana, Situated directly under a palapa with a beautiful ocean
view, serving a la carte seafood specialties in a quiet romantic and
seaside setting. Capacity: 100
Cuisine: Seafood.
Dress Code: Casual.
Portofino, Enjoy delectable Italian a la carte cuisine. Open for
dinner only. Wine cellar. Capacity: 120
Cuisine: Italian.
Dress Code: Casual Elegant.
World Cafe, Capacity: 380
Cuisine: International.
Dress Code: Casual.
Desires, Contemporary music lounge and sports bar. Flat screen
TV, dance floor and DJ. Capacity: 100
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| ADD-ON PACKAGE (A TOUCH OF PERFECTION 2010-2012) | |
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A TOUCH OF PERFECTION PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Rejuvenate your skin with a luminous C and sea facial, a
treatment designed to reduce fine lines and revitalize your
appearance
-After that, restore your mind, body and soul with an
intensifying seaweed wrap, a treatment made with seaweed
containing vitamins, minerals and enzymes that detoxify and
nourish your body.
-Finish by releasing stress and alleviating your neck,
shoulders and upper back with a stimulating tension release
massage.
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| ADD-ON PACKAGE (ABSOLUTE SERENITY 2010-2012) | |
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ABSOLUTE SERENITY PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Bring back the natural balance of your skin with a lily
wrap, a repairing treatment consisting of natural floral
ingredients with the energizing properties of green tea.
-Protect your face from damage caused by excess sun rays by
toning your skin with an after-sun facial.
-Then dissolve away tension knots caused by daily stress
with a therapeutic deep tissue massage.
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| ADD-ON PACKAGE (HONEYMOON & ANNIVERSARY 2010-2012) | |
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HONEYMOON & ANNIVERSARY PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Welcome letter
-Fresh fruit
-1 bottle of sparkling wine
-Slippers and bathrobes
-Fresh flowers in the room on the arrival day
-Rose petals in the room on day of arrival
-Special turn down service
-Champagne breakfast in bed. Reservations must be made in
advance with guest services.
-15% discount on all treatments at the Spa
Please Note:
-You will be required to present a copy of your wedding
invitation or marriage certificate at time of check in.
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| ADD-ON PACKAGE (ROMANCE IN PARADISE 2010-2012) | |
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ROMANCE IN PARADISE PACKAGE 2010-2012
This invigorating massage will release tension,
reducing stress and muscular discomfort.
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-This luxury package for two begins with the simplicity and
efficiency of the old world. European facials that cleanse,
tone and moisturize the skin.
-Followed by two Swedish massages that will moisturize your
body with natural oils.
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| ADD-ON PACKAGE (SECRETS ETERNITY HONEYMOON 2010-2012) | |
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SECRETS ETERNITY HONEYMOON PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Champagne on arrival
-Fresh flowers and exotic fruit basket in room upon arrival
-Champagne breakfast in bed the first morning after arrival.
Reservations must be made in advance with guest services.
-Tension Release Massage for two in the couple's massage
suite room at the Spa (25 minutes per each).
-Choice of either a European Facial or a Salt Glow Scrub body
treatment (25 minutes) for each person
-Private beachfront dinner one evening. Upon return from
dinner you will find a romantic rose petal path and lighted
candles in a specially set atmosphere for you. Includes 1
bottle of domestic wine and silver menu.
-Private petit fours each evening at turn down service
-Earn free nights towards a first anniversary return stay.
Please Note:
-This package is complimentary when booking a Junior Suite
Preferred Club Ocean View category or higher for a minimum
of 7 nights.
-Package can be purchased if staying in another room
category or for less than 7 nights.
-Not available during Christmas and New Years Eve.
-Double occupancy only
-This package cannot be combined with the complimentary
Secrets Wedding in Paradise Package.
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| ADD-ON PACKAGE (SECRETS OF LOVE WEDDING 2010-2012) | |
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SECRETS OF LOVE WEDDING PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Services of justice of peace or minister
-Wedding organization and personalization of the wedding
coordinator
-Preparation and ironing of the wedding dress and groom's
tuxedo/suit
-Complimentary room for the groom the night before the
wedding (based on availability)
-Personal dressing assistant
-Use of the wedding gazebo or beach front casita
-Bride's bouquet
-2 boutonnieres & 2 corsages for witnesses
-Special Silver Wedding Dinner party for 20 guests staying at
the hotel
-1 natural floral centerpiece for bride & groom dinner table
-Wedding cake and sparkling wine for 20 guests
-One hour silver cocktail party with hors d'oeuvres for 20
guests staying at the hotel
-Special turn down service
-Bride's hairstyling for ceremony
-Makeup application for bride
-15% discount on all Spa treatments (Products not included)
-36 full color photos and wedding album
-Honeymoon package
-Wedgwood Love Knots Champagne Toasting Flutes. Hand blown
glass and silver Love Knots come together to create the
elegant flute pair. The slender design features a silver
plated base accented with a delicate bow.
-Late check out for bride and groom (based on availability)
-Complimentary anniversary nights. 2 free nights when staying
a minimum of 5 nights over first anniversary date or 1 night
free when staying a minimum of 4 nights over first anniversary
date.
Please Note:
-Double occupancy only
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| ADD-ON PACKAGE (SECRETS ULTIMATE WEDDING 10) | |
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SECRETS ULTIMATE WEDDING PACKAGE 2010
Booking Dates: 05/08/2009 - 12/23/2010
Travel Dates: 12/24/2009 - 12/23/2010
Package Inclusions:
-Services of justice of peace or minister
-Wedding organization and personalization of the wedding
coordinator
-Preparation and ironing of the wedding dress and groom's
tuxedo/suit
-Complimentary room for the groom the night before the
wedding (based on availability)
-Personal dressing assistant
-Use of the Wedding Gazebo or beach front casita
-Bride's bouquet
-2 boutonnieres & 2 corsages for parents or witnesses
-Special Gold Wedding Dinner party for 20 guests staying at
the hotel
-1 natural floral centerpiece for bride & groom dinner table
-1 natural floral center piece for ceremonial table
-Wedding cake and sparkling wine for 20 guests
-One hour Gold cocktail party with hors d'oeuvres (for 20
guests staying at the hotel)
-Special turn down service
-Bride's hairstyling for ceremony
-Makeup application for bride
-15% discount on all Spa treatments (Products not included)
-50 full color photos and wedding with album
-Honeymoon package
-Wedgwood Love Knots Champagne Toasting Flutes. Hand blown
glass and silver Love Knots come together to create the
elegant flute pair. The slender design features a silver
plated base accented with a delicate bow.
-Late check out for bride and groom (based on availability)
-Gazebo decor based on chairs with white covers, ceremonial
table & carpeted walk way.
-Live Mexican music trio (1 set)
-Video of the ceremony (30 minute DVD edited)
-1 Spa treatment to choose from: 1 Swedish massage for two
or 1 European facial for two or 1 Salt Glow Body Scrub for
two
-Complimentary anniversary nights. 2 free nights when staying
a minimum of 5 nights over first anniversary date or 1 night
free when staying a minimum of 4 nights over first anniversary
date
Please Note:
-Double occupancy only
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| ADD-ON PACKAGE (SECRETS WEDDING IN PARADISE 2010-2012) | |
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SECRETS WEDDING IN PARADISE PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Service of justice of peace or minister
-Wedding organization and personalization of the wedding
coordinator
-Preferential location of the room in the category reserved
-Preparation and ironing of the wedding dress and groom's
tuxedo/suit
-Complimentary room for the groom the night before the
wedding (based on availability)
-Bride's bouquet
-Boutonniere for the groom
-Wedding cake and sparkling wine for 10 guests
-Special turn down service at night
-15% discount on all Spa treatments (product purchases not
included)
-Honeymoon package
-Late check out for bride and groom (based on availability)
-Use of the wedding gazebo or beach front casita
-Complimentary anniversary nights. 2 free nights when
staying a minimum of 5 nights over first anniversary date
or 1 night free when staying a minimum of 4 nights over
first anniversary date.
Please Note:
-This package is complimentary when booking a Junior Suite
Preferred Club Ocean View category or higher for a minimum
of 7 nights or if 5 rooms are reserved for a minimum of 3
nights in any room category.
-Package can be purchased if staying in another room
category or for less nights.
-This package also applies for renewal of vows ceremony.
-Double Occupancy Only.
-This package cannot be combined with the Secrets Eternity
Honeymoon package.
-The free wedding package cannot be deducted when purchasing
other packages.
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| ADD-ON PACKAGE (STATE OF BLISS 2010-2012) | |
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STATE OF BLISS PACKAGE 2010-2012
Booking Dates: 05/08/2009 - 12/23/2010
05/20/2010 - 04/13/2012
Travel Dates: 12/24/2009 - 12/23/2010
12/24/2010 - 04/13/2012
Package Inclusions:
-Take a moment to indulge. Begin by treating your skin to a
European facial designed to cleanse, tone and moisturize the
skin.
-Complete your treatment by pampering yourself with a
manicure and pedicure.
Package inclusions are subject to change.
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| BONUS FEATURES | |
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-Afternoon tea
-Bottled water
-Chaise lounges
-Coffee/Tea (in room)
-Daily activities
-Welcome Drink
-Towels
-Use of Fitness Center
-Use of Tennis Courts
-Watersports (Non-Motorized)
-Weekly Cocktail Party
-Parking
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| MISCELLANEOUS INFORMATION | |
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Spring Break Policies:
No spring breakers allowed.
Complimentary Golf:
The hotel will no longer offer guests complimentary
golf at Mayakoba in the Riviera Maya affecting Zoetry
Paraiso de la Bonita Riviera Maya, Secrets Silversands
Riviera Cancun, Secrets Maroma Beach Riviera Cancun,
Dreams Riviera Cancun Resort & Spa, Secrets Capri
Riviera Cancun, Dreams Puerto Aventuras Resort & Spa
and Dreams Tulum Resort & Spa. The golf course is no
longer honoring any reservations that had been
previously confirmed.
In order to continue to offer our mutual guests complimentary
greens fees during their stays, we are pleased to announce a
new deal that has been finalized with Playa Paraiso golf
course. Spanning over 6800 yards, this 18 hole course offers
a lighted and covered driving range, pro shop, club and shoe
rental services, restaurant and snack bar.
Details on the new offer are as follows:
-From now until 12/31/10, guests will be offered to play one
complimentary round per person, per day at Playa Paraiso
golf course. The use of a cart is mandatory and there will
be a charge of $35.00 USD per person.
-Tee times scheduled before 1:00pm are surcharged at $35.00 USD
per person, plus the cost of the cart.
-Guests will have access to the complimentary on course food
and beverage service provided by Playa Paraiso.
-Guests must arrange their tee time in advance with the resort
concierge and provide a credit card when doing so. If guests
wish to cancel or reschedule their tee time, they must do so
at least 24 hours in advance to avoid a $100.00 USD no show
penalty per person which will be charged to the credit card
they have provided.
General:
Minimum check-in age is 18 years old.
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| LOCAL ATTRACTIONS | |
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Tourist Attractions Nearby:
-Xel-ha
-Playa del Carmen
-Cancun
-Xcaret Park
-Tulum
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| CANCELLATION FEES | |
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2010
03/27/10-08/27/10, within 3 days, 2-night penalty.
08/28/10-12/23/10, within 3 days, 1-night penalty.
12/24/10-01/02/11, within 21 days, 100% penalty.
No shows will incur the same penalties as above.
2011
01/03/11-04/15/11, within 7 days, 2-night penalty.
04/16/11-12/23/11, within 3 days, 1-night penalty.
12/24/11-12/31/11, within 21 days, 100% penalty.
01/01/12-04/13/12, within 7 days, 2-night penalty.
No shows will incur the same penalties as above.
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